SSM Health Dean Medical Group Specialty Services

Keep Calm & Carry On

Services
  • Wayfinding
Industry
  • Health

A Calming Path Through Care

Designed by HGA as a hub for collaborative outpatient services, the Dean Medical Group Specialty Services building in Madison, Wisconsin brings together a warm palette of stone and natural wood to create a soothing, patient‑centered environment. Exit’s interior wayfinding system builds on this architectural approach, introducing a simple, elegant language rooted in a dark charcoal gray that stands in gentle contrast to the warm materials throughout the space. The result is a cohesive system that supports clarity while enhancing the building’s sense of calm.

 

SSMHealth Fish Hatchery wall graphic detail
SSMHealth Fish Hatchery hallway with overhead directionals pointing to amenities
SSMHealth Fish Hatchery Level 2 dimensional two with halo lighting
SSMHealth Fish Hatchery Level 7 close up of dimensional 7 with halo lighting

Softly Illuminated Direction

With five stories connected by a central elevator bank and shared architectural layouts across patient floors, clear floor identification was essential. We designed thin dimensional numbers that float slightly off the wall and glow with subtle halo‑lit illumination, reinforcing the building’s tranquil atmosphere. Each number is lit by a slender LED strip carefully integrated into a custom channel within the form, creating an effect that is clear, comforting, and beautifully understated.

SSMHealth Fish Hatchery Level 3 dimensional three design documentation
SSMHealth Fish Hatchery Level 5 dimensional five with halo lighting at Elevator with room identification flags in background
Close up of room identification flag at SSMHealth Fish Hatchery

Built for Collaborative Care

From the outset, SSM Health envisioned a team‑based model that encourages collaboration across specialty groups, with shared exam rooms and flexible care spaces. Because sub‑specialty naming could not reliably define zones, we developed a wayfinding methodology centered around alpha‑numeric symbols assigned to each waiting area. Patients are directed to these identifiers upon arrival and additional signage within public spaces highlights amenities and key destinations.

SSMHealth Fish Hatchery Overhead close up
SSMHealth Fish Hatchery Restroom amenity flag
Illustration of Kelly and Brian holding open the front door at Exit + J2.

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